07 10 | 2013

Cluses, ici Cluses (épisode 3)

Rédigé par Le Clusien

Classé dans : Gare

Aujourd'hui, et pour la dixième fois au moins en deux semaines, mon train de 7h22 part de Cluses en retard. Ce sera 4 minutes "seulement" aujourd'hui. Alors certes, ce ne sont "que" 4 minutes, et ceux qui me connaissent savent que je me plains très rarement pour ce genre de broutilles. Ce qui m'agace dans cette histoire, c'est surtout la forme.

Aucune information. Aucune annonce. Aucune excuse. Aucun respect pour les étudiants ou salariés qui se feront lynchés si ces 4 minutes se répercutent sur leurs horaires de travail.
Ne cherchez pas les raisons officielles puisqu'il n'y en a pas. Demandez aux agents sur le quai, aux contrôleurs, ou même au conducteur. On vous répondra "je ne sais pas".
Même la petite voix de la SNCF vous annoncera pas de retard, mais que le train "initialement prévu" à 7h22 va entrer en gare. Subtilités de la langue française...

A priori, le retard sera sera toute façon rattrapé en partie, d'une part en gare de La Roche-sur-Foron par une péripétie du conducteur qui fera un petit sprint pour changer de poste et de pas profiter des 5 minutes d'arrêt ; et d'une autre part dans la montée d'Evires en poussant un peu plus les moteurs qu'à l'habitude.
EDIT à 9h50 : au final, non, le retard n'a fait que s'accentuer, et nous sommes arrivés avec 20 minutes de retard à Annecy.

Concernant les vrais raisons de ces petits retards quotidiens, on passera le laxisme et le manque de sérieux du personnel de la SNCF, ainsi que les problèmes techniques impliquant des retards plus importants. Par contre, on doit bien mettre le doigt sur ces usagers qui ralentissent le traffic, en ne maîtrisant pas leur timing, en n'achetant pas leur billets à temps, en créant des bousculades monstres, et de par leur manque flagrant de civilité.

Maintenant, comment changer les mentalités ? C'est une grande question ouverte. En tout cas, les usagers tirent facilement sur la SNCF (qui n'est pas blanche, dans l'histoire, certes), avant de se remettre en cause et de se poser les bonnes questions...

Pour conclure, comme le dit souvent un de mes camarades de quai à Cluses : "quand nous, on a 3 minutes de retard au boulot, on le paye cash ; mais quand c'est la SNCF, personne n'est inquiété" (souvent complété d'un engagé "qu'ils viennent passer 2 jours dans le privé, ils comprendront !").

Mots clés : gare, SNCF

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